Going Over a Patients Charts

Beyond HCAHPS Scores

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) has become a vital predictor of a hospital’s bottom line. That’s because the patient satisfaction survey required by the Centers for Medicare & Medicaid Services (CMS) is an important determining factor for agency reimbursements—and hospitals with lower scores are financially penalized. Patient satisfaction rates make […]

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HealthTrust Workforce Solutions’ StaRN Program Answers Critical Nursing Need

HealthTrust Workforce Solutions has launched a unique educational opportunity to meet a critical need for specialty nurses: Specialty Training Apprenticeship for Registered Nurses (StaRN). “We have an interesting phenomena going on right now in nursing,” said Tony Pentangelo, executive vice president of managed services for Workforce Solutions. “It’s very competitive for critical care nurses in […]

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Smart Workforce Management Strategies to Maximize Productivity

In an era when cost seems to trump care, hospitals are challenged to find new ways to extract value from operations already burdened by the need to balance census levels, mandated value-based purchasing and reduced Medicare and Medicaid reimbursements. With labor typically as a hospital’s single largest cost, there is opportunity to unlock value through workforce strategies […]

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