In recent years, medical transcription has transformed from a simple act of converting dictated reports into text into a complex health information management function with a vast number of variables and vendors to consider. The diverse supplier pool, myriad pricing models and introduction of popular technologies have made qualifying the value of most transcription vendors challenging. As a result, providers are on a quest for solutions that can reduce cost and improve service quality—all while adhering to forthcoming regulatory requirements, including ICD-10 and meaningful use of electronic health records.

Market intelligence has become essential to viability, but it isn’t as accessible as one might imagine. We can help by bringing that know-how to the negotiating table. ServiceTrust has negotiated transcription services contracts for over 200 providers across the country, achieving savings ranging from 15 to 25 percent. Leveraging our expertise, providers are able to stay focused on their core business function—patient care. While much of the healthcare industry is in a frenzy, this is one area where our purchased services sourcing team can definitely offer some welcome peace of mind.

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Rayvaughn West

Rayvaughn West

Rayvaughn West, as manager of the ServiceTrust team, is responsible for data analysis and interpretation to identify cost reduction opportunities. He also maintains client portals and provides statistical and financial reports for projects and initiatives. Previously, West served as a contract analyst for HCA’s Supply Chain Regional Contracting & Business Diversity team. He holds a bachelor’s degree in supply chain management from Tennessee State University and is actively pursuing his MBA. More Articles by This Author »