In this episode, Dr. Ghazala Sharieff, Corporate Senior Vice President and Chief Medical Officer, Clinical Excellence and Experience at Scripps Health in San Diego, California discusses leadership in difficult times, supporting staff, and reassuring the community of the strategies in place to ensure a positive and safe experience with their provider. Dr. Sharieff is a strategist, a skilled communicator, and a leader we can all learn from and we hope you enjoy the conversation.
2:05 – COVID impact on CMO role
3:20 – Supply chain and workforce focus
5:50 – Peer-to-peer counseling
6:33 – Staff safety measures
9:00 – Staff testing results & prevention
10:25 – Elective care walk-through
15:21 – Regaining trust
16:20 – Virtual care
20:00 – Telehealth patient satisfaction
22:54 – Thoughts on COVID and the Flu
24:52 – Time critical cases
27:48 – Flu predictions and testing
30:00 – Vaccine usage
We encourage you to share this podcast with friends and colleagues.
Dr. Sharieff serves as Chief Medical Officer, Clinical Excellence and Experience for Scripps Health, San Diego. She was the Scripps Chief Experience Officer and previously served as Division Director for Rady Children’s Hospital’s Emergency Department prior to joining Scripps. Dr. Sharieff is a nationally and internationally recognized lecturer on topics in pediatric emergency medicine, patient experience, conflict management and team building. She has been awarded many regional and national teaching awards. She has served on several national committees including: Past Chair of the ACEP Pediatric Emergency Medicine Committee; Past Chair of the ACEP Pediatric Section; the ACEP Public Relations Committee; the AAEM Board of Directors; and was also the Co-Chair of the AAEM Education Committee. She is well published, with 2 books of her own. In addition she has authored numerous research articles, book chapters and review articles.