Members share feedback through annual satisfaction survey
Annually, the membership is given an opportunity to provide feedback through the organization’s Member Satisfaction Survey. Results are compiled and reviewed with the HealthTrust executive team. The insights help leaders and their teams prioritize initiatives for the coming year and evolve the organization’s services to best meet member needs.
In the 2025 survey, 88% agreed that HealthTrust’s contracting philosophy, focused on member commitment and contract portfolio compliance, enhances overall value. HealthTrust members were also asked to rate their level of satisfaction in certain areas. The following showcases the percentage of those who responded “Extremely Satisfied” or “Satisfied.”
“I have worked in healthcare supply chain management for years. Throughout my tenure, our hospital has switched GPOs. Overall, HealthTrust is the very best & none of the competitors can match their pricing. Large or small, hospitals get the best pricing through HealthTrust.”
HealthTrust member
Tell me more …
Top capabilities members would like to know more about:
- Purchased Services Portfolio | Delivering cost savings, enhancing service quality & streamlining procurement in complex categories such as laundry & linen, security staffing, blood & waste services. Learn more by emailing commercial@healthtrustpg.com
- 340B Support | Providing program compliance, optimization support & legal landscape consultation for covered entities. Learn more by emailing pharmacy360@healthtrustpg.com
- Specialty Pharmacy Offering | Ensuring your outpatient clinics & physician offices are set up under the right class to optimize contract discounts on specialty drugs. Learn more by emailing htspecialtygpo@healthtrustpg.com
