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Susan Williams, PhD

Williams is professor of management at Belmont University’s Jack C. Massey Graduate School of Business, and she also serves Belmont’s Center for Executive Education as a curriculum designer and faculty member. Her teaching interests include ethical decision making, continuous improvement and strategic thinking.

Professional Development

Resolving Conflict and Negotiating for Change

Follow these expert tips for negotiating and resolving conflict within your team.

Professional Development

Change at the Core

Want to make quality improvements that will last? Follow these three steps.

businessman makes decision that leads to change

Professional Development

Overwhelmed By Change?

With the abundance of advice available to us about how to accomplish change, why aren’t we able to do it well? Here are 7 steps to get you back on track.